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Anish Joy

I am a Product Designer with 14+ years of Experience creating 0-1 products for B2B, B2C, and SaaS applications.

Anish Joy - Picture.JPG

With extensive experience across Automotive, Financial Services, Fintech, Marketing Technology, Supply Chain, and Healthcare industries, I have successfully led design projects from discovery stage to delivery. I use AI tools to plan and analyze the User Research process, create design strategy documents and create quick wireframes using tools like Figma AI, Co-Pilot, Gemini and Miro AI.

Dealer-FX

Principal Product Design

  • Design Leadership

  • Design Strategy

  • Service Design

Kinaxis

Principal Product Lead

  • Design Leadership

  • UX Advocacy

  • UX Research

JP Morgan Chase

Service Designer

  • Design Blueprints

  • UX Research

  • UX Workshops

Voxiva

UX Manager

  • Design Leadership

  • Design Strategy

  • UX Design

Capital One

UX Researcher

  • UX Research Planning

  • Qualitative Research

  • Quantitative Research

Principles

Desert Cave Retreat

1

Leadership Principles

  1. Cross-Team Collaboration

  2. Accountability

  3. Improve Efficiency

2

Design Principles

  1. Discovery

  2. Define

  3. Design

  4. Delivery

3

Mentorship & Growth

  • UX Skills Matrix

  • Professional Evaluation

  • Co-design Workshops

  • Monday Standups

  • Weekly 1-1s

  • Bi-weekly Critiques

Logo-Dealer-FX.png

Principal
Product Designer

Redesigned the onboarding flow for Vehicle service check-in, reducing task time by 35% and increasing task completion rate by 50% within 3 months.

Auto service lane software

Customers:
Nissan, Toyoto, GM

Service Lane Check-in

Product Design Lead

Revamped the B2B Marketing campaign creation tool, cutting setup time by 40% and boosting user satisfaction scores by 25% in post-launch surveys.

Marketing Campaign Manager for large banks, financial and organizations.

Customers:
MasterCard, TD Bank, CanadaLife, First Abu Dhabi Bank
Flybits-Mockup.jpg

Marketing Campaign Manager

Prototype

smartmockups_lfh037qk.jpg
jpmorganchase.jpg

Service Designer

Payment Gateway System

Design a website (Payment Gateway System) for JP Morgan Chase to manage 500,000+ retailers, restaurants, and hotels across North America

Customers: Hyatt, Marriott, Hilton, AppleBees, IHOP, Applebees, PetSmart, Zaxby's, Best Western, Zanterra

UX Wireframes

Lofi Details Page

Clean Design

Separate Eco-system

Persona based design

Customer Rep

Observing Customer Representative using live system

Dashboard - Executives

Dashboard view for executives

Task Tracking

Task Management Tracking System

Dashboard

Dashboard - Executive Persona

Home Page

Live Monitoring Client Locations

Advanced Tracking

Details Page hidden for need base access

Easy Navigation Lofi

Device Management Persona Screen

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