Anish Joy

I am a UX Designer with 14+ years of Experience working as a UX design manager, Product design manager, UX Designer, and UX Researcher

With extensive experience across Automotive, Financial Services, Fintech, Marketing Technology, Supply Chain, and Healthcare industries, I have successfully led design teams, developing a robust understanding of industry-specific challenges and solutions.

Resume

Dealer-FX

Product Design Manager

Design Leadership
Design Strategy
Service Design

Kinaxis

UX Manager

Design Leadership
UX Advocacy
UX Research

JP Morgan Chase

Service Designer

Design Blueprints
UX Research
UX Workshops

Voxiva

UX Manager

Design Leadership
Design Strategy
UX Design

Capital One

UX Researcher

UX Research Planning
Qualitative Research
Quantitative Research

Principles

Leadership Principles

Cross-Team Collaboration
Accountability
Improve Efficiency

More Info

Design Principles

Discovery
Define
Design
Delivery

More Info

Mentorship & Growth

UX Skills Matrix
Professional Evaluation
Co-design Workshops
Monday Standups
Weekly 1-1s
Bi-weekly Critiques
Quarterly Touchpoint

More Info

Auto service lane software

Product Design Manager

Service Lane Check-in

Product Design Manager

Marketing Campaign Manager for large banks, financial and organizations.

Customers: MasterCard, TD Bank, CanadaLife, First Abu Dhabi Bank

Case Study

Marketing Campaign Manager

Prototype

Service Designer

Payment Gateway System

Design a website (Payment Gateway System) for JP Morgan Chase to manage 500,000+ retailers, restaurants, and hotels across North America

Customers: Hyatt, Marriott, Hilton, AppleBees, IHOP, Applebees, PetSmart, Zaxby's, Best Western, Zanterra

Case Study

UX Wireframes

Clean Design	Persona based design	Observing Customer Representative using live system	Dashboard view for executives
Task Management Tracking System	Dashboard - Executive Persona	Live Monitoring Client Locations	Details Page hidden for need base access
Device Management Persona Screen